Privacy Policy

SoCal Home Buyers is committed to providing a safe & secure web-browsing environment for our users and maintaining your confidence and trust. This Privacy Policy informs you of the ‘Personally Identifiable’ & ‘Anonymous’ information So Cal Home buyers collects through the services & use of our website, https://socalhomebuyers.com, (henceforth referred to as the “Site”), and how we use that information.

Information collected online & via telephone is typically defined as being either ‘Anonymous’ or ‘Personally Identifiable’:

Anonymous (or Technical) Information means information that we can’t identify with a specific individual. For instance, we know that thousands of people have visited this privacy policy page, but we do not necessarily know their names, where they live, or their e-mail addresses. Also, some of our pages collect technical information about your session (such as browser type, ISP, referring/exit pages, platform type, date/time stamp, number of clicks, domain name and country/state). This information may be used to analyze trends, administer our website and track usage of our website. What we collect from interactions such as this constitutes “anonymous information.” Visiting the SoCalHomeBuyers.com website will also cause a SoCalHomeBuyers.com cookie to be issued. This cookie allows SoCalHomeBuyers.com to gather such anonymous or technical information to ensure we provide you with the services that you are requesting.

Personally Identifiable Information means information that tells us something specific about an individual, such as their name, email address or phone number. We need this type of information to provide the personalized services that a user requests, specifically, we need this type of information so we may contact you. We hope that you will find it beneficial to provide any requested ‘Personally Identifiable Information’ to SoCalHomeBuyers.com so that we may provide you with our most valuable services to you.

By using this web-site, you are accepting the practices laid out and described in this Privacy Policy. Your visit and any dispute over privacy is subject to this Privacy Policy.

So Cal Home Buyers is a Real Estate Investment company, subsidiary of Signature Capital Group, Inc., and is owned and operated by Douglas Van Soest.

We assist Homeowners in Southern California, sell unwanted real estate that is causing stress or problems in their lives.

Our website address is: https://socalhomebuyers.com.

Our office address is located at:

24641 Washington Ave.,

Murrieta, CA 92562

(951) 331-3844

Office Hours: Monday – Friday (9am – 5pm)

Our Commitment to You as a User of Our Site

SoCalHomeBuyers.com is committed to protecting the privacy of our users. When you request SoCalHomeBuyers.com’s online services, the information provided to us by you, is used only to provide our home selling services, to deliver email notifications to you (or to people you designate as your recipients), and from time to time, validate your identity to proceed with the sales process. Although a limited amount of information is required by us to serve you, our Data Collection Policy otherwise allows you to choose how much information you willingly provide to us.

By visiting & using the SoCalHomeBuyers.com website, you accept the policies set forth in this Privacy Policy.

The Information We Collect

 “Anonymous” and “Personally Identifiable Information,”  is information that can be used to identify you as an individual, that you consent to submit through the forms contained on our Site when requesting a cash offer on your property.

Our forms will collect the follow “Personal Information” including:  Name, Home, Work or Cell Phone Number (whichever is provided), Email Address & Property Address. Through our consultation call we may request the following additional details to make you an offer for your property:  Subdivision, Mailing Address (if different than Property Address), Property Status, Property Information (number of bedrooms, bathrooms, stories, square footage of real estate, lot size, age, condition of the property, garage and basement, property value), Mortgage Information (first mortgage balance, additional mortgage balance, combined balance of all mortgages and debt, combined monthly payments on mortgages and debt, current payment status, amount owed for back payments), and Selling Information (reason for selling, time frame, listing status, sale price requested).

How long we retain data

If you leave a comment on the site, the comment and its metadata (your email address, the time you posted the comment, the name you used to post the comment) are retained indefinitely. We do that because we want to preserve good questions and answered that are posted on the site throughout the years. However, if you want your comment deleted, you only need to tell us and we will do that for you. Website administrators can see and edit that information.

The email address you use to request a cash offer (through Aweber) is routinely moved after the successful sale of your home. It is also removed if requested or if you choose to unsubscribe from the mailing list (you can do that by using the links at the bottom of any email we send you).

The data Google Analytics collects about your visit on the site (the site you came from, pages visited, time spent on each page, the device used, your age group, etc) are stored for 26 months. Like mentioned before, these are in no way linked to Personally Identifiable Information. We can’t know it was you who visited the site from this data.

How We Use Your Information

If you are providing us Personally Identifiable Information, it will be used within SoCalHomeBuyers.com’s system to deliver our services. SoCalHomeBuyers.com does not sell, share or provide your information to any third party without your explicit consent. Personal Information is an integral part of our service to best serve you, therefore we are not in the business of giving it to others.

We share Personal Information only as described below and with essential affiliates of So Cal Home buyers that assist us in the transaction and escrow processes.

Agents

We regularly work with and employ other agencies or agents to assist with functions on our behalf including but not limited to: analyzing data, providing market insight and analysis as well as Customer Support.

Business Transfers

Through the development of our business, we may sell or buy business units. These transactions will include, Personal Information  as one of the assets to the business. In the event So Cal Home Buyers or all of it’s assets are acquired, Personal Information is subject to transference of the business.

Protection

If required, we release Personal Information under the follow circumstances (a) When required to comply with the law or legal processes served on So Cal Home Buyers (e.g., a lawful subpoena, warrant or court order); (b) the enforcement of our own Condition & Terms of use of this website; (c) for the protection of So Cal Home Buyers’ rights, property & safety, which includes preventing fraudulent, abusive or unlawful use of our Site; (d) if we believe an emergency involving the immediate danger, death or serious physical injury to any person requires full disclosure of communications or justifies disclosure of Personal records.

Referrals to Realtors

In some instances, we may share your Personal Information with Realtors who are not related to So Cal Home Buyers with your consent, for the purpose of facilitating a transaction involving a property submitted through a form on our website. In some cases, we may believe a realtor may provide a better solution to your individual needs that our service is unable to offer. In these cases the information is shared with the Realtor to facilitate your requirements without delay.

Internal Analysis

We may use Personal Information for our own internal statistical, design, and operational purposes such as to estimate our audience size; and understand demographic, customer interest, and other trends among our guests.

Security Procedures

SoCalHomeBuyers.com operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the information provided by our customers.

Google Analytics

Google Analytics is a freemium web analytics service offered by Google that tracks and reports website traffic. When visiting our website, Google Analytics allows us to log the IP address used along with the dates and times of access. We use this information to analyze trends (how many people visit us each month), track users movement (see which pages are most popular and how many pages people visit on the site), and gather broad demographic information (the age groups our website is most popular with or what percentage of our visitors are male and what percentage are female). We use this information strictly to improve your experience on the site and to help us market our services to the right audience.

Most importantly, any recorded IP addresses are not linked to personally identifiable information. That means we may see that a user is currently on the home page of our site but we cannot identify who he or she is. Other information may be collected as well, such as the source that referred you to our website. Likewise, your duration on our website, and your destination when you leave our website can also be tracked. Other common data collected include the age group you’re part of, the browser you’re using and the type of operating system your computer uses. Again, this is common data collection, and we use it to produce a better experience on our site.

Contact Forms

Any users information that is collected through our contact forms are used for the sole purpose of communicating with it’s visitors. None of this information is disclosed through any other platform or 3rd party service. Submission of our contact form on this site, will record the information in the form as well as your IP address for Administrative reference.

Text Messaging Compliance

At SoCal Home Buyers, we are committed to complying with all applicable regulations regarding text messaging between businesses and individuals. This section outlines how we handle text messaging interactions to ensure compliance with federal, carrier, and industry rules, such as the Telephone Consumer Protection Act (TCPA) and The Campaign Registry (TCR).

Compliance with Text Messaging Rules

  1. Industry Requirements:
    • As of September 1, 2023, mobile carriers require businesses to register with The Campaign Registry (TCR) to send text messages to individuals. This includes interactions initiated through our website or other communication channels.
    • These rules are designed to protect individuals from spam and unsolicited messages while improving the quality of text message delivery.
  2. Our Text Messaging Practices:
    • By providing your contact information to SoCal Home Buyers, you may receive text messages directly related to:
      • Updates regarding your inquiry or property.
      • Follow-up messages to help facilitate the process of selling your home.
      • Reminders about property inspections or opportunities to revisit previous offers.
    • These messages are only sent with your explicit consent, and you are not required to opt-in to receive a cash offer or access our services.
  3. Automated and Pre-Recorded Messaging:
    • Some messages may include automated or pre-recorded content generated for convenience and informational purposes. Consent for such communications is collected explicitly, and you may revoke this consent at any time.

Your Consent Matters

  1. Obtaining Consent:
    • We will only send text messages to individuals who have provided explicit, documented consent through our website or other communication methods.
    • Consent cannot be obtained from third-party lists or any indirect sources; it must be directly given by you.
    • Proof of your consent may be requested if necessary to demonstrate compliance.
  2. Opt-Out Option:
    • You can opt-out of receiving text messages at any time by replying “STOP” to any text message you receive from us. Alternatively, you may contact us at [insert contact email or phone number] to request removal from our messaging list.
    • Opting out will not affect your access to our services or any ongoing communication related to your property.

Protecting Your Data

  1. How We Use Your Information:
    • Your contact information will only be used for purposes directly related to your inquiry or our services. These purposes may include updates, reminders, or follow-ups as outlined above.
    • Your data will never be shared with third parties for marketing purposes without your explicit consent.
  2. Sharing Information:
    • We may share your contact information with essential affiliates or partners directly involved in fulfilling our services, such as contractors conducting property inspections. Any shared data will be handled with strict confidentiality and in compliance with applicable privacy laws.
  3. Data Security:
    • SoCal Home Buyers takes your privacy seriously. We implement industry-standard measures to protect your personal information from unauthorized access or misuse.

Acknowledgment of Text Messaging Practices

By continuing to use our services and providing your contact information, you acknowledge and agree to:

  • Our compliance with federal, carrier, and industry regulations.
  • Receiving text messages related to your inquiry, property updates, and follow-ups (with your consent).
  • The practices outlined in this Privacy Policy regarding the use of your data and text messaging compliance.

If you have any questions or concerns about our text messaging practices or this Privacy Policy, please contact us at: 951-331-3844

Cookies

“Cookies” are pieces of data sent from a website to your internet browser and stored there. Cookies allow us to customize and improve your web experience. On each page of our website you can see which cookies are in use. If you’re using Google Chrome, click on the green lock on the left of the website URL in your Internet Browser and you will be able to see which cookies are in use:

You can easily make adjustments in your web browser to disable cookies if you choose to do so:

However, refusing cookies may disable some of our website features and reduce its functionality.

We have implemented the following:

• Demographics and Interests Reporting

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Behavioral Remarketing

So Cal Home Buyers uses remarketing services to advertise on third party web sites to you after you visited our Service. We, and our third party vendors, use cookies to inform, optimize and serve ads based on your past visits to our Service.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.

Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

• On our Privacy Policy Page

Can change your personal information:

• By emailing us

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It’s also important to note that we allow third-party behavioral tracking

Children

Our site is not for or intended to collect the Personal Identifiable Information from children under the age of 18.

 In accordance with Children’s Online Privacy Protection Act, children under the age of 18 should not provide any Personally Identifiable Information on this website.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email

• Within 1 business day

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

International Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Your right over your data

You have the right to be forgotten. You can always ask us to delete any and all information that our site or platforms have collected about you. However, this does not include any data we are obligated to keep for administrative, legal, or security purposes. If you have an account on this site our our platforms, you can request to receive a file of the personal data we hold about you, including any data you have provided to us by contacting: in**@so*************.com

You can also request that we erase any personal data we hold about you on this site at: in**@so*************.com

Policy Change

If we alter our privacy policy, any changes will be posted on this page of our Site so that you are informed of the information we collect about you, how we use it, and the circumstances under which we may disclose it. Please check back from time to time to ensure you are aware of our current privacy policy.